PT NUTRISI BELANDA INDONESIA / update v. 2.0 / May 5, 2021
Jakartapetfoods.com™ is a registered trade name of PT. Nutrisi Belanda Indonesia, an Indonesian limited liability company incorporated and existing under the laws of the Republic of Indonesia and engaged in the business of the marketing, sales and distribution of premium pet food products and the provision of related services to enhance the health and well-being of dogs and cats and support their pet owners in Indonesia.
PT. Nutrisi Belanda Indonesia (hereinafter referred to as “NBI” or “jakartapetfoods”) is dedicated to protecting the confidentiality and privacy of information entrusted to it. As part of this fundamental obligation, jakartapetfoods is committed to the appropriate protection and use of personal information that has been collected online on its website or webshop at https://www.jakartapetfoods.com (collectively referred to as the “website”) or offline through the use of forms or other means of registration.
Generally, our intent is to collect only the personal information that is provided voluntarily by individuals be it online or offline, so that we can offer more relevant information on products, solutions and/or services to those individuals or offer information about our organization or our principal organization in the Netherlands, Prins Petfoods. Please review this Privacy Statement to learn more about how we collect, use, share and protect the personal information that we have obtained.
During the processing of personal data, jakartapetfoods seeks to work conform the requirements of applicable data protection legislation, like the European General Data Protection Regulation. This means we:
- clearly specify our purposes before we process personal data, by using this Privacy Statement;
- limit our collection of personal data to only the personal data needed for legitimate purposes;
- first ask for explicit permission to process your personal data in cases where your permission is required;
- take appropriate security measures to protect your personal data and we demand the same from parties who process personal data on our behalf; and
- respect your right to access, correct or delete your personal data held by us.
If you have any questions regarding the processing of personal data, you can find the contact details of PT. Nutrisi Belanda Indonesia at the end of this privacy statement.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information and use highly secure hosting platforms in and according to European standards as well as encrypted website and server protocols, we cannot guarantee its absolute security. If you feel that we are not abiding by this Privacy Statement, you should contact us immediately via telephone at (021) 55 688 716, 55 680 619 or via email at email@example.com.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to benefit full functionality or the enjoy the best user experience on our website or sections thereof.
The jakartapetfoods.com website contains links to other sites, such as to sites of our principal, members and partners. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Certain features of our service at the website require you to register beforehand. You will have to provide some information about yourself and choose a username and password for the account that we will set up for you. For this purpose, we use your name and address details, phone number and e-mail address to ensure that any products purchased on our website, can and will be delivered at the rightful address. We store this information for three months after you closed your account. We will retain this data so that you do not have to re-enter it every time you visit our website, and in order to contact you in connection with the execution of the purchase, transaction, payment or delivery in relation thereto, and to be able to provide you with an overview of the products and services you have purchased from us as and where requested by you.
HANDLING YOUR ORDER
We will use your personal data when handling your order. We may share your data with the delivery service to have your order delivered. We may also obtain information on your payment from your bank or credit card company. For this purpose, we use your name and address details, invoice address, e-mail address and payment details. We need this data because of our agreement with you in order to complete the transaction. We store this information for minimum one year after your order has been completed. Certain types of personal data will be retained for a longer period with regards to the legal tax retention as and where so required by the relevant Indonesian government institution(s).
YOUR ACCESS AND CONTROL OVER INFORMATION
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the contact form, email address or phone numbers given on our website:
- see what data we have about you, if any;
- change/correct any data we have about you;
- have us delete any data we have about you;
- express any concern you have about our use of your data.
Through jakartapetfoods professional relations and partners, such as veterinarians, breeders, retail chains or otherwise, you may be requested to provide jakartapetfoods with certain (contact) details about yourself and your pet(s), which data will be used to inform you from time to time with details on jakartapetfoods upcoming events, special promotions or updates about our products, services, or organization. You can decide to “opt-out” at any time by sending us an e-mail or message with the request to be removed from the jakartapetfoods customer list; jakartapetfoods will fulfil your request with 48 hours and confirm to you accordingly.
PROMOTION AND E-MAIL NEWSLETTERS
Other than the information as provided by jakartapetfoods on the website, we can inform you by e-mail or newsletter about new website articles, updates on products and services, news about our organization or upcoming events. You can object at all times against this informative or promotional communication, to which you may inform us via e-mail or the contact form on our website. Every newsletter contains a cancellation link; the so called “opt-out” or “unsubscribe” option. Your unsubscribe request will be processed forthwith and you will be notified of same accordingly.
We will not publish your customer data unless otherwise agreed to by you in writing on a case-by-case basis. From time to time, we may however share anonymized aggregated demographic information with our members, partners, endorsers or advertisers. This is not linked to any personal information that can identify any individual person or organization.
PROVIDING DATA TO THIRD PARTIES
Except for the parties mentioned above, we do not under any circumstance provide your personal data to other companies or organizations, unless we are required to do so by law (for example, when the police demands access to personal data in case of a suspected crime).
CHANGES TO THIS PRIVACY STATEMENT
This privacy statement is effective as of 20 January 2020 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
We reserve the right to update or change our Privacy Statement at any time and therefore you should preferably check this Privacy Statement periodically. Your continued use of our website, platforms, products or services after we post any modifications to the Privacy Statement on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Statement.
If we make any material changes to this Privacy Statement, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.
If there are any questions regarding this privacy statement, you may contact us using the information below:
Kawasan Gading Serpong
RUKO ALICANTE Blok A. No.7
Medang, Pagedangan, Tangerang, BSD
Banten 15334, INDONESIA
T: (021) 55 688 663 (Care Team)
55 688 716, 55 680 619 (Office)
WA: (0813) 143 95 253
Update v 2.0: May 5, 2021